| |
Advanced
Presentation Skills Program |
| |
Facilitator : Nikhil Desai
|
| |
Why The Advanced Presentation Skills Program?
"It never ceases to amaze me that intelligent, well-educated and
ambitious individuals frequently overlook the #1 skill that is guaranteed
to position them ahead of the crowd… namely the ability to deliver
effective presentations." |
| |
-
T Peters |
| |
The
most highly sought after skill in the corporate world is the ability
to stand on your feet and say what you want to say, the way you want
to say it. People form a perception of who we are and what we represent
by the confidence that we show when we speak. This program helps speakers
focus on ways to deliver impactful presentations. |
| |
Program Objectives
To enable the participants to:
- Present
confidently to large or small groups
- Recognize
strengths and weaknesses through constructive feedback
- Polish
their presentations style
Contents
- Speak
with authority and confidence
- Improve
platform presence
- Use
voice more effectively
- Enliven
presentation delivery
- Improve
gestures, postures, eye contact, body language
- Handle
Questions & Answers effectively
Sucess is is achieved if one has the power to influence, persuade
and motivate others.
For Whom
All executives of the organization at all levels and from all functional
areas will find tremendous value from this workshop
Methodology
This program is highly interactive, participative and experiential.
The workshop takes place in an enthusiastic, warm and inspiring atmosphere
using the most appropriate and interesting methods of training.
The next Advanced Presentation Skills
Program:-
Date:
Friday, January 9, 2009
Venue: Sahara Star
(The former Centaur Hotel), Near Domestic Airport, VileParle - East,
Mumbai - 400 099
Time: 9:30 a.m
to 5 p.m
Investment: Rs.4,900/-
plus 12.36% Service Tax (Rs.5,506/- per participant)
Rs.4,700/- plus 12.36% Service Tax (Rs.5,281/- per participant) (for
three or more participants)
(click
here to download feedback from some of our past participants)
(click here
to download the registration form)
|
| |
Do Not Miss This Wonderful Opportunity!
Training
Programs on
Personal Excellence, Stress Management
Time Management, Communication Skills
and other subjects are also conducted in-house
for companies.
back
to top
|
| |
Customer
Care Workshop |
| |
Facilitator : Nikhil Desai |
| |
|
| |
Introduction
Good
customer care is the key to the success of any organisation.
This
workshop provides participants with the necessary skills to understand
and exceed customer expectations. This will not only result in customers
who will return but also increased job satisfaction, staff morale and
motivation – all of which will have a positive impact on business
performance.
Objectives
To enable the participants the participants to focuses on CARE
• Communication : Developing the Skills of Positive Communication
• Accountability : Being Proactive and Taking Responsibility
• Respect : Valuing Customers as very important
• Excellence : Identifying & Exceeding Customer Expectations
-
The
Importance of Customer Care
-
-
-
-
The Cost of Dissatisfied Customers
-
Handling Difficult Customers
-
Managing Internal Customer Relations
-
-
Examining Best & Worst Service Experience
-
Communicating Effectively on Telephone
-
For
Whom
Employees responsible for Customer Service, Sales, Front Office, Reception,
Customer Relations, Service Engineers and anyone in a service function
having an impact on customers, whether face to face or over the phone
will find tremendous value from this workshop. Even those executives
who have only occasional contact with customers will benefit greatly.
Methodology
This program is highly interactive, participative and experiential.
The workshop takes place in an enthusiastic, warm and inspiring atmosphere
using the most appropriate and interesting methods of training.
The next Customer Care Workshop:-
Date:
Thursday,
January 15, 2009
Venue:
Sahara Star (The Former Centaur Hotel),
Nr. Domestic Airport, Vile Parle – E, Mumbai - 99
Investment : Rs.4,900/- plus 12.36% Service Tax (Rs.5506/-)
per participant
Rs.4,700/- plus 12.36% Service Tax (Rs.5281/-) per participant (for
three or more participants)
(Including fees, course material, certificate of participation, lunch
& refreshments)
(click
here to download feedback from some of our past participants)
(click
here to download the registration form)
|
| |
Retaining & Creating Customers For Tomorrow!
Training Programs on
Personal Excellence, Stress Management
Time Management, Effective Presentation Skills
and other subjects are also conducted in-house
for companies.
back
to top
|
| |
Time
Management Program |
| |
Facilitator : Nikhil Desai |
| |
|
| |
Why
The Time Management Workshop?
"Time
= Life. Master your time and master your life." |
| |
-
Alan Lakein |
| |
Time
is the most precious resource we have. Everyone is increasingly aware
of the cost and value of time. Taking the time to analyse how one works
can be an invaluable time-saver in itself, helping one to make their
day more productive and less stressful.
Ways of using time become habitual and therefore it is very important
to make an initial investment in time to rethink these habits. This
program is designed to enable one to improve their time-management abilities
right away.
Objectives
To enable the participants
to:-
Contents
- Concept
& Philosophy of Time Management
- Defining
Objectives and Setting Goals
- Planning
the Day and their Priorities
- Eliminating
& Managing Time Wasters
- Taking
Effective Decisions
- Dealing
with Stress
- Overcoming
Procrastination
For
Whom
All executives of the organization at all levels and from all functional
areas will find tremendous value from this workshop
Methodology
This program is highly interactive, participative and experiential.
The workshop takes place in an enthusiastic, warm and inspiring atmosphere
using the most appropriate and interesting methods of training.
The next Time Management Program:-
Date:
Saturday,
January 17, 2009
Venue:
Sahara Star (The Former Centaur Hotel),
Nr. Domestic Airport, Vile Parle – E, Mumbai - 99
Investment : Rs.4,900/- plus 12.36% Service Tax (Rs.5506/-) per
participant
Rs.4,700/- plus 12.36% Service Tax (Rs.5281/-) per participant (for
three or more participants)
(Including fees, course material, certificate of participation, lunch
& refreshments)
(click
here to download feedback from some of our past participants)
(click
here to download the registration form)
|
| |
You
Have Only Today To Invest In Your Tomorrows!
Training
Programs on
Personal
Excellence, Stress Management,
Effective Presentation Skills, Communication Skills
and
other subjects are also conducted in-house for companies.
back
to top
|
| |
Excellence
In Communication Skills Program |
| |
|
| |
Introduction
Good communication is the lifeblood of organizations. In any company
effective communication is vital to get things done, pass on and obtain
information, reach decisions, achieve joint understanding and develop
good inter-personal relationships.
Objectives
To enable the participants to:-
- Increase
awareness of the importance of Communication for effectiveness in
day-to-day life.
- Present
their thoughts and ideas clearly, creatively and convincingly.
- Build
rapport when communicating within or outside the organisation.
- Reduce
cost and time lost due to ineffective communication.
-
Importance
and Process of Communication
-
Skills
of a Good Communication
-
The
Power of Listening
-
Overcoming
Barriers and Distortions in Communication
-
Understanding
People & Building Relationships
-
Body
Language & Non-Verbal Communication
-
Using
Voice more Effectively
-
Learn
techniques that create Relaxation and Presence of Mind
-
Art
of Giving Feedback
-
The
Essence of Assertiveness
For
Whom
All executives of the organization at all levels and from all functional
areas will find tremendous value from this workshop
Methodology
This program is highly interactive, participative and experiential.
The workshop takes place in an enthusiastic, warm and inspiring atmosphere
using the most appropriate and interesting methods of training.
The next Excellence in Communication
Skills Program:-
Date:
Wednesday,
January 21, 2009
Venue:
Sahara Star (The Former Centaur Hotel),
Nr. Domestic Airport, Vile Parle – E, Mumbai - 99
Investment : Rs.4,900/- plus 12.36% Service Tax (Rs.5506/-)
per participant
Rs.4,700/- plus 12.36% Service Tax (Rs.5281/-) per participant (for
three or more participants)
(Including fees, course material, certificate of participation, lunch
& refreshments)
(click
here to download feedback from some of our past participants)
(click
here to download the registration form)
|
| |
Understand the Power and Magic of Communication!
Training Programs on
Personal Excellence, Stress Management
Time Management, Effective Presentation Skills
and other subjects are also conducted in-house
for companies.
back
to top
|
| |
Enhancing
Effectiveness Workshop |
| |
|
| |
Introduction
The
Human Resource is the greatest asset of an organization. It is far more
important than capital, material or machines. In today’s competitive
environment every company is looking for ways to enhance the quality
of human capital so as to improve their productivity and ultimately
boost the company’s bottom line. The aim is to have the foundation
of TQP (Total Quality People) because effective organizations depend
on effective people.
This Workshop Aims at Enhancing Effectiveness at the Work Place.
Objectives
To enable the participants to:-
- Have
a Greater Vision of their own Potential
-
Understand the Process of Setting & Achieving Goals
-
Discover the Power of a
Positive Attitude
- Create
a Winner’s Orientation to every Challenge
-
Creating
an
Empowering Vision of One’s Potential
-
Benefits of Goal Setting
-
Setting ‘SMART’ Goals
-
Preparing an Action Plan
-
Enthusiasm – The Master Key to Success
-
Motivating Oneself
-
The Power of A Positive Attitude
-
The Art Of Listening
-
Prioritizing Work
-
Dissolving Stress
For
Whom
All executives of the organization at all levels and from all functional
areas will find tremendous value from this workshop
Methodology
This program is highly interactive, participative and experiential.
The workshop takes place in an enthusiastic, warm and inspiring atmosphere
using the most appropriate and interesting methods of training.
The next Enhancing Effectiveness Workshop:-
Date:
Tuesday,
February 3, 2009
Venue:
Sahara Star (The Former Centaur Hotel),
Nr. Domestic Airport, Vile Parle – E, Mumbai - 99
Investment : Rs.4,900/- plus 12.36% Service Tax (Rs.5506/-) per
participant
Rs.4,700/- plus 12.36% Service Tax (Rs.5281/-) per participant (for
three or more participants)
(Including fees, course material, certificate of participation, lunch
& refreshments)
(click
here to download feedback from some of our past participants)
(click
here to download the registration form)
|
| |
Training Programs on
Personal Excellence, Stress Management
Time Management, Effective Presentation Skills
and other subjects are also conducted in-house
for companies.
back
to top
|
| |
Effective
Presentation Skills Program |
| |
Facilitator : Nikhil Desai |
| |
|
| |
Why
The Effective Presentation Skills Program?
"If all my possessions were taken from me, with one exception, I
would choose to keep the power of speech, for by it, I would soon regain
all the rest." |
| |
-
Daniel Webster |
| |
Objectives
To enable the participants to:
- Face
the audience with confidence and conquer presentation fears
- Recognize
strengths and overcome concerns through constructive feedback
- Deliver
presentations in a clear, concise and convincing manner
Contents
- Speak
with authority and confidence
- Cut
down preparation time
- Improve
platform presence
- Use
voice more effectively
- Enliven
presentation delivery
- Learn
about gestures, postures, eye contact, body language
- Add
persuasive powers to the presentation
- Learn
the other necessary inputs to deliver top quality presentations
- Success
is achieved if one has the power to influence, persuade and motivate
others.
Whether
an inexperienced speaker or one who would like to improve upon their
existing presentation skills this program will deliver the practical
tips you are looking for.
For Whom
All executives of the organization at all levels and from all functional
areas will find tremendous value from this workshop
Methodology
This program is highly interactive, participative and experiential.
The workshop takes place in an enthusiastic, warm and inspiring atmosphere
using the most appropriate and interesting methods of training.
The next Effective Presentation Skills
Program:-
Date:
Tuesday,
February 10, 2009
Venue:
Sahara Star (The Former Centaur Hotel),
Nr. Domestic Airport, Vile Parle – E, Mumbai - 99
Investment : Rs.4,900/- plus 12.36% Service Tax (Rs.5506/-)
per participant
Rs.4,700/- plus 12.36% Service Tax (Rs.5281/-) per participant (for
three or more participants)
(Including fees, course material, certificate of participation, lunch
& refreshments)
(click
here to download feedback from some of our past participants)
(click
here to download the registration form)
|
| |
Do Not Miss This Wonderful Opportunity!
Training
Programs on
Personal Excellence, Stress Management
Time Management, Communication Skills
and other subjects are also conducted in-house
for companies.
back
to top
|
| |
Successful
Selling Skills Program |
| |
|
| |
Introduction
In a highly competitive global economy a dynamic sales force is a great
asset to the company.The Successful Selling Skills Program enables the
participants to understand and explore the critical success factors
of selling.
Objectives
The program will leave the participants with an understanding of:-
-
The Psychology and Principles of Selling
-
Building
Trust and Rapport with your Customers
-
Making
Effective Sales Presentations
Contents
-
The
Psychology of Selling
-
Being
Proactive
-
Developing
a Selling Personality
-
Barriers
to Effective Communication
-
Effective
Listening Skills
-
Body
Language
-
The
Importance of Approach
-
Hints
on Making A Good First Impression
-
Tips
on Effective Sales Presentations
For
Whom
All executives of the organization who are involved in the Marketing/Sales
of products or services and who want to sharpen their selling skills
will find tremendous value from this workshop.
Methodology
This program is highly interactive, participative and experiential.
The workshop takes place in an enthusiastic, warm and inspiring atmosphere
using the most appropriate and interesting methods of training.
The next Successful Selling Skills Program:-
Date:
Thursday,
February 12, 2009
Venue:
Sahara Star (The Former Centaur Hotel),
Nr. Domestic Airport, Vile Parle – E, Mumbai - 99
Investment : Rs.4,900/- plus 12.36% Service Tax (Rs.5506/-)
per participant
Rs.4,700/- plus 12.36% Service Tax (Rs.5281/-) per participant (for
three or more participants)
(Including fees, course material, certificate of participation, lunch
& refreshments)
(click
here to download feedback from some of our past participants)
(click
here to download the registration form)
|
| |
Sell Your Way To Success!
Training Programs on
Personal Excellence, Stress Management
Time Management, Communication Skills
and other subjects are also conducted in-house
for companies.
back to top
|
| |
Stress
Management Workshop |
| |
Facilitator : Nikhil Desai |
| |
|
| |
Introduction
Changing lifestyles, technological advances and
a very intensely competitive business environment have created tremendous
tension for all of us. With the fast pace of life in the modern world
we are all feeling burnt out as stress is slowly but surely taking its
toll.
No executive or company can afford to
ignore the effects of stress.
Stress affects decision making, interpersonal
relations, the quality of work and the level of productivity.
Objectives
To enable the participants to:-
• Dissolve Stress
• Improve Concentration
• Develop Creativity
• Support Problem Solving and Decision Making
• Improve Productivity
Contents
* Assess Stress
* Develop a deeper understanding of stress
* Be aware of internal and external sources of stress
* Understand the positive and negative effects of stress
* Determine early warning signs
* Understand the interplay of body and mind
* Deal with stressful behaviours, thoughts and attitudes
* Gain practical tips on stress busters
* Learn to Keep Body and Mind tuned through:
• Yogic Stretching
• Simple but powerful breathing techniques
• Guided Meditation
* The Techniques of Laughter
For
Whom
All executives of the organization at all levels and from all functional
areas will find tremendous value from this workshop
Methodology
This program is highly interactive, participative and experiential.
The workshop takes place in an enthusiastic, warm and inspiring atmosphere
using the most appropriate and interesting methods of training.
The next Stress Management Workshop:-
Date:
Next
date to be announced
(click
here to download feedback from some of our past participants)
|
| |
STRESS
IS A FACT OF LIFE BUT
IT NEED NOT BE A WAY OF LIFE!
Training
Programs on
Personal
Excellence, Time Management,
Effective Presentation Skills, Communication Skills
and
other subjects are also conducted in-house for companies.
back
to top
|
| |
Personal
Excellence Program |
| |
|
| |
Why
The Personal Excellence Program?
"Man
is a
hundred cylinder engine running one only one cylinder." |
| |
- Amar
Bose |
| |
Objectives
The purpose of the Personal Excellence Program (P.E.P.) is to enable
the participants to increase their effectiveness and productivity. The
program enhances clarity of thought, effective decision-making, creativity
and a sense of belonging and relatedness to the organization.
Contents
The Personal Excellence Program incorporates the wisdom of
the east with the latest trends from the west. It helps the participants
wear the V.E.S.T of excellence by exploring, understanding, experiencing
and implementing four important and fundamental factors:-
Vision
– Understand the strength of vision and the process of achieving
goals.
Enthusiasm
- Discover the power of a positive attitude and make enthusiasm
the greatest asset.
Stress
Management - Stress reduces efficiency and productivity.
Learn some very easy and effective yogic asanas and pranayama for
relaxing, refreshing and rejuvenating the body and mind.
Trust
In Yourself - Develop deep, sustaining confidence to overcome
obstacles and achieve goals.
For
Whom
All executives of the organization at all levels and from all functional
areas will find tremendous value from this workshop
Methodology
This program is highly interactive, participative and experiential.
The workshop takes place in an enthusiastic, warm and inspiring atmosphere
using the most appropriate and interesting methods of training.
The next Personal Excellence Program:-
Date:
Next
date to be announced
(click
here to download feedback from some of our past participants) |
| |
The
Best Workshop on Personal Excellence!
Training
Programs on
Stress Management, Communication Skills
Time Management, Effective Presentation Skills
and other subjects are also conducted in-house
for companies.
back
to top
-----------------------------------------------------------------------------------
|
